“If you’ve ever felt like two ears aren’t enough, this book is for you. Deep Listening reveals how we can improve at hearing others—and helping them hear us too.” —Adam Grant, #1 New York Times bestselling author of Think Again and Hidden Potential, and host of the podcast Re:Thinking

Why do so many conversations leave us feeling unheard and disconnected? In Deep Listening, acclaimed BBC journalist, accredited executive coach, and mediator Emily Kasriel argues that it’s because we’ve forgotten how to truly listen.

Distracted by our own agenda, we so often hear without understanding, impatiently waiting for our turn to speak. In this exploration of transformational listening, Kasriel shows how shifting from surface-level exchanges to Deep Listening can enrich our relationships as friends, parents, and partners, enhance our effectiveness as leaders, and strengthen the fabric of our communities. At a time when divisions within communities, organizations, and families are often a source of profound pain, this book offers inspiration and practical guidance on how we can better listen to each other, even when we fiercely disagree.

Drawing on scientific studies, new research, and powerful stories from legendary listeners in politics, business, and the arts, Kasriel unveils her simple yet transformative eight-step approach. With Deep Listening as your guide, you’ll learn to become a better family member, friend, co-worker and citizen.